Posted by: Duke Raleigh Hospital | February 18, 2020

Stroke Support Group to Begin at Midtown

A stroke support and education group will meet for the first time on Tuesday, February 25 from 2:30-4 p.m. at Duke Specialty Rehab Services Midtown.

The stroke support group at 5920 Sandy Forks Road, Suite 200, is open to all people who have experienced a stroke, their family members, and caregivers. It will be led by rehabilitation specialists within Physical, Occupational and Speech Therapy with occasional guest speakers. 

The stroke support group will meet the fourth Tuesday of each month.

Posted by: Duke Raleigh Hospital | February 17, 2020

Healthcare Heroes Honored

The Duke Raleigh Hospital Patient and Family Advisory Council and Brenda Wilcox were among the 24 recipients of the Triangle Business Journal’s 2020 Healthcare Hero Award. They were honored at a ceremony last week.

The Duke Raleigh Hospital Patient and Family Advisory Council, which just celebrated its fourth anniversary, has transformed how the hospital treats patients. The peer-to-peer rounding program and the group’s assistance with the redevelopment of the hospital’s in room café menu were noted in their nomination.

The other Duke Raleigh Hospital honoree was Brenda Wilcox, MSN, RN, AOCNS, AGCNS-BC, a clinical nurse specialist at Duke Cancer Center Raleigh. She was chosen for her unique way of taking what she knows and relaying it to her patients and their caregivers in a manner they understand.

They joined three others from the Duke University Health System that were honored on February 13. They include Jennifer R. Beltran, MSN, RNC-MNN, NE-BC; Kellie Capes, MSN, RN, AGCNS-BC, PCCN; and Liset Denis, BSN, RN, CNML, from Duke University Hospital and Duke Regional Hospital.

Posted by: Duke Raleigh Hospital | February 10, 2020

Moore Among Duke's Presidential Award Winners

Wilbert Moore (center) assists colleagues with surgical equipment.

Duke Raleigh Hospital’s Wilbert Moore, a surgical attendant, is among the winners of Duke’s Presidential Awards.

The Presidential Awards recognize individuals and teams who made distinctive contributions to Duke University and the Health System and have demonstrated its institutional values of respect, trust, inclusion, diversity and excellence during the 2018-19 academic year. The awards are the highest honor given by Duke to staff and faculty members.

Moore will be honored for the vital role he plays in the surgical operations at Duke Raleigh Hospital, protecting patients, nurses and physicians by caring for the surgical facilities and equipment. By serving as a valuable resource for new employees and an adept trouble-shooter, Moore is a key piece of the Duke Raleigh team.

“He serves as an expert in the operating room on all equipment, processes, and is the general ‘go to’ person for any question to arise on positioning of patients, equipment availability in the operating room, and who to go to for needs and resources throughout the hospital,” wrote Denise Lush, operating room nurse manager, in his nomination.

The winners will be honored at an awards ceremony at 4 p.m., February 25, in Page Auditorium which is open to all. A reception will follow in Penn Pavilion. While the event won’t be ticketed, guests are encouraged to register here. Parking is available at the Bryan Center Parking Garage and the Chemistry Lot.

Posted by: Duke Raleigh Hospital | February 6, 2020

Two Duke Hospitals Awarded Five Stars by CMS

Duke Raleigh Hospital and Duke Regional Hospital have both achieved five stars, the highest rating, through the Overall Hospital Star Ratings program by the Centers for Medicare & Medicaid Services (CMS).

Duke Raleigh Hospital and Duke Regional are two of only three hospitals in the Triangle and two of only 13 hospitals in North Carolina to achieve this five-star rating. In addition, CMS awarded four stars to Duke University Hospital.

“This is the second year in a row that Duke Regional has been awarded five stars from CMS,” said Katie Galbraith, president of Duke Regional Hospital. “This reflects how our entire team strives every day to be the best community hospital and deliver the very best care to our patients and their loved ones.”

“Receiving a five-star rating, the highest possible from CMS, recognizes our teams’ dedication to excellence in all that we do,” said David Zaas, M.D. president of Duke Raleigh Hospital. “I am proud of our teams’ dedication to delivering an unparalleled patient experience for members of our community during what is often the toughest time patients and their families must go through.” 

CMS created the overall hospital rating program to help patients and their loved ones compare hospitals locally and nationwide. The ratings system takes into account up to 51 of the more than 100 measures reported on Hospital Compare, a quality-of-care database that includes more than 4,000 Medicare-certified hospitals. Through the program, the most commonly awarded overall hospital rating is three or four stars.

The system uses hospital data to measure mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care, and efficient use of medical imaging.

View Duke Raleigh Hospital’s and Duke Regional Hospital’s five-star rating on the Hospital Compare website.  

Posted by: Duke Raleigh Hospital | January 30, 2020

Hospital Adds Family Messaging for Surgical Patients

Families of Duke Raleigh Hospital patients that undergo a surgical procedure can now receive updates on their care in real-time through our new family messaging program.

Patients can enroll in the family messaging program, which sends alerts via e-mail or SMS text, upon check in at the hospital.

Family members receive the below alerts to keep them up-to-date on their loved one’s care journey.

  • Arrived. The patient is in the registration area
  • In Pre-Op. The patient is being prepared for surgery
  • Procedure Start. The surgery is in progress
  • Recovery/Phase 1. The procedure is complete and the patient is in the Post Anesthesia Care Unit recovering
  • Patient Ready for Visitor. Please check in at the front desk to see your loved one

For those loved ones that may not be interested in the family messaging program, Duke Raleigh Hospital will continue to share information on our Same Day Surgery lobby monitor using your assigned case tracking number.

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