Beginning at noon on November 21, guests of patients to Duke Raleigh Hospital’s Emergency Department must sign in to our new visitor management system.
Front desk team members will utilize an iPad to scan guest’s driver’s license to capture their name, or allow them to fill in the information themselves, to create a badge sticker. After 12 hours, the sticker will fade to the word “VOID” and the guest will be required to revisit the front desk, if necessary, for a new badge.
This change allows our team members to better track guests and patients waiting for care.
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