Posted by: Duke Raleigh Hospital | May 2, 2020

We’re Committed to Keeping you Safe

Duke Raleigh Hospital is grateful to the community for their understanding as key changes were made to significantly slow the spread of COVID-19 infection. As the level of COVID-19 infections begins to stabilize in our community, we are starting to reschedule appointments, surgeries, and procedure that were delayed.

We recognize that long delays or interruptions in treatment could have significant impact on the progression of illness. We are now working to safely adjust our operations to care for patients with COVID-19 while enhancing access for more patients who have delayed care. We are prioritizing the care of the sickest first—those with progressive illness or at a higher risk for disease. 

Know that your safety and the safety of our team members is our top priority. We have taken many precautions so you can feel comfortable getting the medical attention you need. Learn more about these measures that include symptom screening before entering our hospital and clinics, mandatory masking for everyone, enhanced cleaning, visitor restrictions, extra time between appointments, and physical distancing in our common areas.

Thank you for your patience and understanding. See our updated list of service changes for Duke Raleigh Hospital below:

Service Changes for May 4

Service Changes for May 5

  • Beginning Tuesday, May 5, the Duke Raleigh Hospital Pulmonary Function Test Lab will expand its operating hours to 8:30 am – 4:30 pm Tuesday, Wednesday, and Thursday. Questions should be directed to 919-954-3667.

Service Changes for May 11

  • On Monday, May 11, infusion and medical oncology appointments resume in 3404 Wake Forest Road (Duke Cancer Center Raleigh) and the weekend Symptom Management Clinic will resume seeing patients at the Duke Cancer Center Raleigh on May 16.  
  • Visitors accompanying surgical and procedural patients at Duke Raleigh Hospital are invited to wait on the first floor of Medical Office Building 9. Visitors will be screened, required to wear a mask, and continue to physical distance in the designated Medical Office Building 9 waiting room.

Service Changes for May 16

  • The Symptom Management Clinic, a resource for symptom management to help minimize cancer patients’ use of the Emergency Department for care, will resume seeing patients at the Duke Cancer Center Raleigh (3404 Wake Forest Road) on Saturday, May 16.

    The Symptom Management Clinic is open weekends and holidays, excluding Thanksgiving Day and Christmas Day, from 8 a.m.-1 p.m. This clinic is only for scheduled appointments for Duke Cancer Institute patients in Wake County. Patients in need of an appointment should call 919-862-5400. During normal business hours they will speak to their provider. If it is after hours, they will speak to the on-call provider.

Service Changes for May 18

Service Changes June 1

  • Beginning Monday, June 1, Heritage Cardiology will operate Monday to Friday with availability for both telehealth and in-person clinic visits. Presently, Heritage Cardiology is only operating on Wednesdays from 8 a.m.-4 p.m. for patients whose clinical needs require in-person visits, or for patients who are unable to be seen virtually.


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