Duke Raleigh Hospital

Duke Raleigh Hospital is grateful to the community for their understanding as key changes were made to significantly slow the spread of COVID-19 infection. As the level of COVID-19 infections begins to stabilize in our community, we are starting to reschedule appointments, surgeries, and procedure that were delayed.

We recognize that long delays or interruptions in treatment could have significant impact on the progression of illness. We are now working to safely adjust our operations to care for patients with COVID-19 while enhancing access for more patients who have delayed care. We are prioritizing the care of the sickest first—those with progressive illness or at a higher risk for disease. 

Know that your safety and the safety of our team members is our top priority. We have taken many precautions so you can feel comfortable getting the medical attention you need. Learn more about these measures that include symptom screening before entering our hospital and clinics, mandatory masking for everyone, enhanced cleaning, visitor restrictions, extra time between appointments, and physical distancing in our common areas.

Thank you for your patience and understanding. See our updated list of service changes for Duke Raleigh Hospital below:

Service Changes for May 4

• The Duke Raleigh Hospital Eye Surgery Center will resume operations with limited appointments on Monday, May 4.
• Duke Health Heritage Radiology will resume operations on Monday, May 4.
• Diabetes and nutrition services at Duke Specialty Rehab Services Midtown will resume on Monday, May 4, at this location (5920 Sandy Forks Road) will resume. Outpatient rehabilitation services are only open 7:30 a.m.-4 p.m. Mondays and Wednesdays.
• Duke Raleigh Outpatient Imaging Center will resume operations on Monday, May 4.
• Duke Raleigh Hospital Ultrasound and Cardiac Special Diagnostics will resume operations on Monday, May 4.
• Duke Raleigh Hospital Interventional Radiology Clinic will resume operations on Monday, May 4.
• Duke Raleigh Hospital Mobile Imaging Complex will resume operations on Monday, May 4.

Service Changes for May 5

• Beginning Tuesday, May 5, the Duke Raleigh Hospital Pulmonary Function Test Lab will expand its operating hours to 8:30 am – 4:30 pm Tuesday, Wednesday, and Thursday. Questions should be directed to 919-954-3667.

Service Changes for May 11

• On Monday, May 11, infusion and medical oncology appointments resume in 3404 Wake Forest Road (Duke Cancer Center Raleigh) and the weekend Symptom Management Clinic will resume seeing patients at the Duke Cancer Center Raleigh on May 16.  
• Visitors accompanying surgical and procedural patients at Duke Raleigh Hospital are invited to wait on the first floor of Medical Office Building 9. Visitors will be screened, required to wear a mask, and continue to physical distance in the designated Medical Office Building 9 waiting room.

Service Changes for May 16

• The Symptom Management Clinic, a resource for symptom management to help minimize cancer patients’ use of the Emergency Department for care, will resume seeing patients at the Duke Cancer Center Raleigh (3404 Wake Forest Road) on Saturday, May 16.
  
  The Symptom Management Clinic is open weekends and holidays, excluding Thanksgiving Day and Christmas Day, from 8 a.m.-1 p.m. This clinic is only for scheduled appointments for Duke Cancer Institute patients in Wake County. Patients in need of an appointment should call 919-862-5400. During normal business hours they will speak to their provider. If it is after hours, they will speak to the on-call provider.

Service Changes for May 18

• Beginning Monday, May 18, Duke Physical Therapy and Occupational Therapy Apex will offer in person and telehealth visits Monday to Friday. 
• Beginning Monday, May 18, Duke Health Heritage Physical and Occupational Rehab will offer in-person and telehealth visits Monday to Friday.
• Beginning Monday, May 18, Duke Health Holly Springs Physical and Occupational Therapy will offer in person and telehealth visits Monday to Friday.
• Beginning Monday, May 18, Duke Raleigh Hospital Outpatient Rehabilitation will offer in person and telehealth visits Monday to Friday.
• Duke Raleigh Hospital Pre-Admission Testing: Beginning Monday, May 18, Duke Raleigh Hospital Pre-Admission Testing began offering in-person and telehealth visits at this location.
• Duke Specialty Rehab Services Midtown: Beginning Monday, May 18 all services at Duke Specialty Rehab Services Midtown will resume with in-person and telehealth visits. Hours are Monday:  7 a.m.-5:30 p.m.,  Tuesday 7 a.m.-4:45 p.m., Wednesday 7 a.m.-5:30 p.m., Thursday 7 a.m.-4:45 p.m., and Friday 7 a.m.-5:30 p.m.
• Duke Raleigh Hospital Pain Clinic: Beginning Monday, May 18 in person and telehealth visits will be offered at Duke Raleigh Hospital Pain Clinic 7:30 a.m. to 4 p.m. Monday to Friday.

Service Changes June 1

• Beginning Monday, June 1, Heritage Cardiology will operate Monday to Friday with availability for both telehealth and in-person clinic visits. Presently, Heritage Cardiology is only operating on Wednesdays from 8 a.m.-4 p.m. for patients whose clinical needs require in-person visits, or for patients who are unable to be seen virtually.