Patients who come to Duke Raleigh Hospital for imaging appointments at 3400 Wake Forest Road can use our eCheck-in kiosk to avoid the lines after checking in for their appointment through their Duke MyChart account.
This service is available for patients coming to DRAH for diagnostic radiology, mammography, MRI, CT, nuclear medicine, ultrasound, PET/CT and interventional radiology imaging appointments beginning Tuesday, January 5.
Here is how the registration process works:
- Up to five days before the appointment, patients can log in to Duke MyChart and click the “Appointments and Past Visits” icon in the top navigation bar.
- A green eCheck-in button will be available as part of the listing on upcoming visits. After clicking the button, patients can confirm or add personal and medical information, including contact information and insurance. They can also complete health questionnaires and pay any copay or outstanding balance ahead of time.
- Patients will receive a barcode to display on their mobile device or print to check in at the kiosk if they complete all steps successfully.
- Patients can scan their barcode at an eCheck-in kiosk when they arrive for their visit in order to skip the registration line and minimize interactions with others during COVID-19. Once they scan their barcode, they should go to the front desk to receive their ID armband.
Watch our video about the new e-check in features in MyChart.
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