Posted by: Duke Raleigh Hospital | January 13, 2021

Holiday Service Changes for January 18

The following Duke Raleigh Hospital clinics and services will have scheduled changes in observance of the Martin Luther King Jr. holiday on Monday, January 18.

Adjusted Hours for January 18
Café Hours

7:30 a.m. – 8 p.m.

Breakfast 7:30 a.m. – 10 a.m.
Grab & Go 10 a.m. – 11 a.m.
Lunch 11 a.m. – 2 p.m.
Lite Fare 2 p.m. – 4:30 p.m.
Dinner 4:30 p.m. – 8 p.m.

Coffee Shop Hours
9 a.m. –3 p.m.

Service Closures for January 18

*The Symptom Management Clinic, a resource for symptom management to help minimize our Wake County cancer patients’ use of the Emergency Department for care, will be open at 3404 Wake Forest Road (Medical Office Building 7) from 8 a.m.-1:30 p.m. on January 18. Patients in need of an appointment should call 919-862-5400.

Posted by: Duke Raleigh Hospital | January 5, 2021

eCheck-In Available for Imaging MyChart Patients

Patients who come to Duke Raleigh Hospital for imaging appointments at 3400 Wake Forest Road can use our eCheck-in kiosk to avoid the lines after checking in for their appointment through their Duke MyChart account.

This service is available for patients coming to DRAH for diagnostic radiology, mammography, MRI, CT, nuclear medicine, ultrasound, PET/CT and interventional radiology imaging appointments beginning Tuesday, January 5.

Here is how the registration process works:

  • Up to five days before the appointment, patients can log in to Duke MyChart and click the “Appointments and Past Visits” icon in the top navigation bar.
  • A green eCheck-in button will be available as part of the listing on upcoming visits. After clicking the button, patients can confirm or add personal and medical information, including contact information and insurance. They can also complete health questionnaires and pay any copay or outstanding balance ahead of time.
  • Patients will receive a barcode to display on their mobile device or print to check in at the kiosk if they complete all steps successfully.
  • Patients can scan their barcode at an eCheck-in kiosk when they arrive for their visit in order to skip the registration line and minimize interactions with others during COVID-19. Once they scan their barcode, they should go to the front desk to receive their ID armband.

Watch our video about the new e-check in features in MyChart.

Posted by: Duke Raleigh Hospital | December 21, 2020

Cancer Patients can Now Take Advantage of Free Mindfulness Classes

Mindfulness can be a powerful tool to reduce stress and improve a patient’s outlook after being diagnosed with cancer. These services, which have been offered at Duke since 1998, will begin at Duke Women’s Cancer Care Raleigh (4101 Macon Pond Road) on January 7, 2021.

“Utilizing mindfulness tools can provide the peace and hope that will help to aid our patients and their support system during their healing process,” said Vincent McCray, Health Center Administrator, Duke Cancer Institute of Wake County.

Each Thursday from noon to 1 p.m., Duke Integrative Medicine and Duke Women’s Cancer Care Raleigh will partner to host free, online mindfulness-based stress reduction class for our patients and their caregivers.

These weekly mindfulness sessions allow participants to practice present moment awareness, deep relaxation, and gentle movement. Through the use of these techniques, our patients and their caregivers learn to discover and observe more deeply their reactions to life’s stressors.

Those who regularly participate could experience improvements in pain levels and develop skills to better cope with pain that may not go away. Most people also report an increased ability to relax, greater enthusiasm for life, improved self-esteem, and increased ability to cope more effectively with stressful situations.

Registration is required (see our step-by-step guide for assistance).  Sign up today for this Zoom session (Zoom user guide). 

This program is funded by the Duke Raleigh Hospital Guild. Services are presently available to Duke Women’s Cancer Care Raleigh (4101 Macon Pond Road) patients and their caregivers.


Posted by: Duke Raleigh Hospital | December 21, 2020

Team Members Tour Progress of South Pavilion

Duke Raleigh Hospital team members recently toured the inside of our new South Pavilion, an extension of our main hospital.

Drywall and tile are beginning to go up, and team members were able to get an idea of the layout of the 92 private rooms with separate sitting areas for families, our new café that will seat about 200 guests, and the new Surgical Services reception area. Team members also toured the new operating rooms and expanded suites for patients as they prepare and recover from surgery.

Construction is set to be complete in summer 2021. Learn more about our progress http://bit.ly/2OTyjKg

Posted by: Duke Raleigh Hospital | December 21, 2020

Caring Closet Helps Patients in Need

Treating the ill in Wake County can mean clothing them, too. After a growing number of patients began to arrive at Duke Raleigh Hospital without adequate attire, hospital team members and volunteers band together to create a new resource for those in need. The Caring Closet was born in October and is stocked with everything from sweatshirts and, pants to socks and shoes for patients in need upon discharge.

Tammy Vinsel and Tracy Hausfeld, co-chairs of the Duke Raleigh Hospital Guild, came up with the idea for the closet after learning that some patients arrive at the hospital for care in dirty clothes or lacking certain clothing items altogether.

“The first thing we did was ask the hospital communications team for leftover shirts from past events,” Hausfeld said. “Then we went online and got the best items we could afford in varying sizes, bagged them individually and labeled them.”

The Guild teamed up with Duke Raleigh Hospital’s Case Management Department to utilize a section of their office to set up the Caring Closet, and began spreading the word to team members of the closet’s availability.

Amy Binns, a case manager at Duke Raleigh Hospital, outfitted a homeless patient with a new pair of sweatpants.

“It meant a lot to me to be able to provide her something she really needed and to see how much she truly appreciated it,” Binns said.

Fellow Case Manager Christy Nance worked with a nurse after learning a patient had few clothes to discharge home with. She was able to provide them sweatpants, a shirt, and a pair of shoes.

“I’m so appreciative of the time and effort put into the Caring Closet,” Nance said. “Often times there are no resources and we have to say no to a lot of requests, so it has felt really great to be able to provide these needs for the patient.”

Those interested in helping to keep the Caring Closet stocked can donate directly to the Duke Raleigh Hospital Guild by contacted them at draleighguild@dm.duke.edu

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