Posted by: Duke Raleigh Hospital | June 25, 2019

An Unexpected Stop in 1979 Led to a 40-Year Career

It was Feb. 5, 1979 when Linda O’Neal was out on a walk and passed by what was then Raleigh Community Hospital.

Having heard positive things from employees, and looking for new opportunities outside the nearby hospital she worked at, she went in and applied for a pharmacy technician position.

She impressed a variety of supervisors and started work the next day. Since then for more than 40 years, she’s been a staple with Duke Raleigh Hospital’s Pharmacy Services.

“This is my family,” O’Neal said.

O’Neal said the many bonds she’s created with coworkers are built on an interest to “pay forward” her expertise. Whether it’s how to best handle medicine or tips on interacting with patients, she’s quick to offer help from her decades of experience.

“She shares with us what we can do to improve matters in critical conditions and offers different perspectives to handle tough situations effectively,” said Cassandra Terry, a pharmacy tech who’s worked with O’Neal for 15 years.

Most important, O’Neal said, has been the lessons she’s learned from the variety of diverse people she interacts with, from colleagues to patients. She’s loved experiencing new cultures through food with her team, sharing her chicken salad (a secret recipe) alongside Spanish or Indian food.

“I’ve grown a lot during these years because of all the people with different backgrounds and stories,” she said. “It’s been so important to help me grow as a person and appreciate all the people we help at the hospital.”

To Terry and others, the feeling is mutual.

“When the pharmacy team sees her first thing in the morning, we always get a feeling of reassurance knowing we have a master of four decades of health care alongside us,” Terry said. “She is an excellent problem solver, skilled critical thinker, expert in her position and a trusted friend.”

Posted by: Duke Raleigh Hospital | June 25, 2019

All Three Duke Hospitals Recognized for Care of Stroke Patients

Duke University Hospital, Duke Regional Hospital and Duke Raleigh Hospital have been named among the recipients of awards recognizing their commitment to best care for stroke patients. Each has received the American Heart Association/American Stroke Association’s Gold Plus and Target: Stroke Elite Plus Honor Roll designations. The awards are part of the association’s Get With The Guidelines-Stroke® program.

It’s the first time all three Duke hospitals have been recognized in the same year.

To earn the Gold Plus award, the hospitals met quality measurements for the diagnosis and treatment of stroke patients. Measurements include evaluation of the proper use of medications and other stroke treatments aligned with the most up-to-date, evidence-based guidelines with the goal of speeding recovery and reducing death and disability for stroke patients.

To receive the Target: Stroke Elite Plus Honor Roll award, the hospitals met quality measures to reduce time between a patient’s arrival and treatment.

Posted by: Duke Raleigh Hospital | June 21, 2019

Summer Program Provides Children Free Meals

Andre Parker prepares breakfast in the kitchen of the Duke Raleigh Hospital cafe.

The hungry patrons in line for meals at the Duke Raleigh Hospital café feature more young faces since the North Carolina Summer Food Service Program kicked off this month.

Now until August 25 children 18 and under can visit the café on the first floor of the main hospital Monday through Friday for free breakfast, 6:30 a.m.-10 a.m., and lunch, 11 a.m.-2 p.m., by simply asking for the “Summer Meal Deal.”

“Hunger pangs are hard to ignore,” said Neal Seigler, Director of Environmental and Nutritional Services at Duke Raleigh Hospital. “As part of our commitment to the community, Duke Raleigh Hospital is proud to help ensure that children continue to receive nutritious meals even when school is out.”

Though Duke Raleigh Hospital piloted the program for a few weeks last year, 2019 marks the hospital’s first year as an official sponsor of the North Carolina Summer Food Service Program.

Already, children are stopping in to enjoy the morning offerings of hot or cold cereal or eggs and toast, fruit and milk as well as lunches of a protein, (grilled cheese included), or peanut butter and jelly sandwiches, and at least two servings of fruits, vegetables or grain with milk.

Christina Shepard and Andre Parker pose in the Duke Raleigh Hospital cafe.

Christina Shepherd, a retail food associate, has found joy in helping spread the word about the program as people visit the café.

“Duke Raleigh has continued to amaze me with the generosity it provides for the community and staff,” said Shepherd. “This is a great opportunity to help the families of our community with a resource many take for granted. I love communicating this offering to the families that are visiting us.”

For Andre Parker, a food production cook at Duke Raleigh Hospital, getting the chance to serve meals to children through the program has special meaning.

“As a child it was programs like this that provided me with numerous meals that I would not have otherwise received,” said Parker. “I know its value and am proud to be a part of it.”


Children may visit the hospital café on the first floor of 3400 Wake Forest Road for the following:













–By Erin McKenzie

adia and erica_500

Duke Raleigh Hospital providers Erica Taylor, MD, and Adia Ross, MD, have been recognized as part of the Triangle Business Journal‘s 2019 “40 Under 40 Leadership Awards.” Taylor is an orthopaedic hand surgeon and the Duke Raleigh Hospital orthopaedic medical director. Ross is a hospitalist and medical director at the hospital.

The pair were selected by a panel of six judges from almost 250 nominations. The annual awards celebrate outstanding professionals under the age of 40 for their contributions to their organizations and to the community. Taylor, Ross, and the 38 other recipients will be honored at an awards dinner on June 27.

Ross and Taylor also share a unique friendship that started 18 years ago. They first met in 2001 as pre-medicine students at what is now known as the Summer Health Professions Education Program.

“We’ve each come together with our own achievements, but also a connection of ‘I knew her when,'” said Taylor. “That builds on our collaborative spirit to share ideas, ask questions and find ways to focus on enhancing patient care together.”

Part of leadership at Duke Raleigh Hospital, the pair talk regularly about collaborative ways to integrate their medical and surgical service lines towards improvements in patient care. It’s something neither takes for granted. They continue to speak and volunteer at the summer program to mentor the next generation of health care professionals.

Ross said that the fact that they both ended up at Duke highlights the organization’s commitment to diversity and integrity. “As a college student, I did not always see a lot of people with my background as providers at the bedside. I have witnessed firsthand Duke’s investment in the future of medicine and the continued commitment to create diversity in medicine. It has made a lasting impact on me and others.”

With Ross and Taylor’s paths full circle at Duke, they recognize how special their past and future can be.

“We went through training together wanting to succeed together,” Taylor said, “and it’s exciting to see that happen for us both and to support each other going forward.”

Posted by: Duke Raleigh Hospital | May 8, 2019

Duke Raleigh Hospital Begins Construction Project Joining Buildings

Map with construction MOB7RoadRemoved-March2019-updated-horizontal-1500On May 20, 2019, Duke Raleigh Hospital is beginning a construction project that will connect two buildingsMOB 7 and the Main Hospitalallowing us to better care for patients, their loved ones, and our team.

During construction, there will be a number of changes in how to access the two buildings:

  • The road between MOB 7 and the hospital will close permanently on May 20, 2019. The entrance and drop-off and pick-up for Same Day Surgery will move to the front entrance of the hospital.
  • A newly hired transport team will be on hand to guide visitors to the proper location. Same Day Surgery patients will be escorted from the main hospital entrance to their surgery destination.
  • The entrances of MOB7 and Imaging will be in the midst of construction. A protected entrance for imaging will be constructed to ensure the safety and comfort of people coming into that area. While construction will be near the MOB 7 entrance, the doors will remain in use. Patients will use the above-mentioned shuttle service.

Our construction implementation team has been thoroughly preparing, making thoughtful decisions to help us continue offering high-quality patient care throughout this process. It’s our goal to keep disruptions to a minimum. In the Duke Raleigh way, we will continue to strive for excellence during this time.

Thank you for your patience. We are excited to grow our campus to improve the experience of all our visitors and staff.


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